Sales & Fulfillment

Bottlenecks and incomplete data throughout your customer relationship management system causes lost sales and customer attrition, hindering growth.

Without proper customer relationship management (CRM) tools for your small business, you might be missing out on valuable opportunities!

Perhaps you’re dealing with inaccurate or limited data on input costs. Financial management software like ERP, can help your business stay clear of these common challenges.

You may also be underpricing your products without considering the eCommerce supply chain, or losing out to competitors due to high prices.

The bottom line is every stage of your process, from manufacturing quality, to sales in your customer database and eCommerce order fulfillment, is at risk.

Converting these challenges and efficiently scaling your business, including managing financial resources, revenue growth, working capital, accurate costing, and order fulfillment optimization, are all within reach with The Attivo Group.

Our solutions empower you to optimize and automate all aspects of your sales and fulfillment, including eCommerce management and quality control. Increase your bottom line with inventory management software, effective demand forecasting, dynamic pricing, increased production throughput, and optimized freight pricing.

Below are key benefits that can help solve in your business with sales, fulfillment , and customer relationship management.  

Female Manager

Problems We Solve

Product Pricing
Without small business financial software, pricing can be complex, difficult to maintain, and the #1 cause of customer service complaints.

Support complex pricing and deduction management with financial ERP software to streamline quoting and ordering processes. Get competitive, avoid errors and efficiently update pricing.  

Customer Service
Outstanding Customer Service is not optional - your customers expect it.

Customer service can be significantly improved using CRM integrated with the rest of your business. Collaborate on CRM for small business issue resolution, track history and customer service performance, and have the visibility you need in your CRM program. 

How This Problem is Solved
eCommerce Integration
eCommerce management that accounts sales, especially from multiple sites, without having integration to your business system is a formula for failure.

Increase your sales and customer satisfaction with real time integration of your eCommerce inventory management or eCommerce product management from multiple sites. Additionally, real time integration to your financial management systems with inventory availability and correct pricing will help to further your success. 

 

Promise Dates
Your customer depends on your promised delivery dates in your ecommerce order management and quoting a "safe" date way out in the future isn't winning any orders.

Quoting lead times with confidence is based on capacity information and vendor delivery visibility. An integrated ERP system with supply chain management software for small business can provide this, plus much more. Allow your customer’s confidence in your delivery times to soar with an ERP integrated system. 

The Attivo Group

White-Glove Access with The Attivo Group

Implementation Support | Your Insider Resource

You are assigned your Attivo experienced specialists, who are armed with extensive resources and knowledge related to your industry, to help navigate your  implementation to meet the unique needs of your business. Whether it is barcode inventory management software,electronic document management or your customer relationship management system, your specialist is there for you.  

Integration Specialists | Strategic Partners

We have alliance partnerships with experienced, best-in-field strategic and integration specialists to ensure success in any environment. Our trusted team of partners will help you tackle any challenge, from experts who manage financial systems to warehouse management software technology deployment specialists.  

Training | Attivo Academy

Attivo Academy is an online education platform to ensure your staff’s understanding of the intricacies of your  system, guaranteeing you get the most from your investment. We’ve compiled an intuitive, user-friendly training program from our learnings from thousands of implementations to help you quickly get up to speed. They will be able to execute everything from small business inventory management to B2B eCommerce supply chain management.

Ongoing Customer Success Management | Commitment

While other ERP solutions boast access to unlimited technical support (often at an additional cost), with The Attivo Group, you are guaranteed ongoing access to quality system consultants, and personalized strategic guidance to ensure your team is getting the most out ofyour ERP system. 

Cloud-Hosting Solutions | Secure

The Attivo Group provides cloud-based solutions designed to provide your business with a single, flexible, scalable platform accessible anywhere with an internet connection. Every application in your  system including your warehouse management, financial management, total quality management program, customer relationship management, and more, is accessible globally on-demand through an internet connection or mobile device.

We’re the last mile of support that carries you and your business across the finish line to success!