Yes – both SQL and HANA are supported.
In order to ensure that there is an escalation path to the software developer when needed for technical support, it is important to follow the general rule that most software developers use for supporting their software, which is “current version minus 2”. This means that if the current version is 9.3, then 9.3, 9.2, and 9.1 are supported.
Yes, this is an outstanding opportunity to update to the latest release of your ERP software, since there will be a test period provided before your final cutover.
The minimum number of users is 5. There is no limit on the maximum number of users.
As the number of users grows, we monitor the demand on the system and deploy additional resources to insure optimal performance.
The primary data center is located at Switch, Las Vegas (www.Switch.com). Backup data centers in other geographical areas are utilized for disaster recovery.
Yes, this service is available at an extra cost. Your entire system can be replicated at the secondary data center, with data being replicated in near real-time.
The service is very fast, with no difference noted between cloud access and your on-premise system. This is due to the use of Solid-State Drives on the equipment at the data center, as well as the fastest possible internet upload speeds from the data center.
Generally speaking, for a small number of users (less than 25), we recommend a 10-megabit service or better. As the number of users increases, the bandwidth should increase as well. If you have a 100 MB service, there is really no limit to the number of users.
We have customers accessing our system from many different countries, and even those from China and Australia are seeing the good performance.
The minimum term is one year.
We provide administrative access to your database for purposes of custom report writing, queries, etc.
Your data will be returned to you immediately at the conclusion of your service, and any backups remaining on our system will be deleted.
New users can be added within 1-2 hours upon request. There is a $150 charge for adding new users (no charge for deletes).
As soon as you notify us of a termination, we immediately revoke their system credentials. There is only one set of credentials that provides access to all resources, so terminated employees will no longer have any access to your system.
Yes, we can provide Two Factor Authentication to further secure your systems.
Backups occur in two different ways. First, backups are made and kept at the local datacenter. This includes complete server images, as well as the database and transaction logs which are maintained for fourteen (14) day rotations. Secondly, all data files, both SQL data, and data stored in various network folders are backed up separately daily and stored at a separate cloud service and maintained for a thirty (30) day rotation.
Yes, we can provide a service at a small additional cost that will send a backup of your data via internet on a schedule so that you will have a local copy of your data.
Test servers can be made available at a small additional charge for a period for purposes of development, testing updates, validation, etc.
Your ERP application software is supported directly by your Value Added Reseller if that is other than Attivo. In some cases, you may contact Attivo first, thinking it is a problem with the Cloud services. In that case, we will inform your reseller and let them know that there is an application issue that needs to be addressed on your behalf. We will let you know that the issue has been forwarded to them on your behalf.
Your Cloud service is supported on a 24/7 basis to insure 99% uptime. User administration (add, delete users), changes in user access, publishing of new applications, and other such matters can be handled during weekdays from 8 AM Eastern to 9 PM Eastern.
All ERP add-ons are supported and can be installed on the cloud servers in the same way that they can be installed on a Local Area Network.
Yes. Hand-held scanners for WMS typically operate via Wi-Fi, which communicates through Access Points positioned throughout the facility. These Access Points are part of your Local Area Network which is connected to the Internet.
Although it can be done, we do not recommend deploying CAD systems on the Cloud due to the large size of CAD design files and the potential latency resulting from the transport of those files.
Yes. It will be a published application and made available to those persons that you identify as requiring access to the Crystal Reports Designer.
Yes. We will provide administrative access to your database server via Management Studio.
Any equipment in use at your office, such as any workstations or file servers must be on a supported operating system that is still receiving security patches from the developer. For example, Windows XP and Windows 7 are no longer supported by Microsoft. This equipment may NOT be used for access to the Cloud systems.
Not easily. Printers should be connected to your Local Area Network and have an IP Address, or in the case of a home office, a printer that is plugged directly into a router. Inexpensive USB printers will not work consistently on the Cloud.
Yes, just let us know what kind of storage space will be required and we will create file storage space with a “mapped drive” just like a local file server. These file folders can also have security applied to permit or deny access to specific persons.
You will receive a monthly recap of all activity, performance levels, updates performed, and more to provide insight into the performance and activity levels of your Cloud system.
We hope you found this information useful and your question was answered. If your question was not answered and would like to find out more about Cloud Hosting Services or hosting your SAP Business One system in the Attivo Private Cloud, feel free to Contact Us!
EBizCharge is a PCI-compliant credit card and eCheck solution that provides businesses with a faster and safer way of accepting customer payments. With integrations into Acumatica, Dynamics BC, NetSuite, and SAP B1, it eliminates late payments and decrease overall days outstanding.
Powering payments for over 400,000 users across the United States and Canada, EBizCharge allows businesses to securely accept transactions, anywhere and anytime.
We’ve seen firsthand how EBizCharge has streamlined customer payments and benefitted Attivo clients.
Products:
Acumatica payment integration
Microsoft Dynamics Business Central payment integration
NetSuite payment integration
SAP Business One payment integration
Mondial delivers a global financial reporting and compliance software platform. The platform is primarily for companies with multiple legal entities and distributed operations, who are in search of a single system for management, group, and statutory financial reporting.
Statutory Financial Reporting is not optional and Mondial manages consolidations for group companies that may operate several different ERP systems. Mondial provides visibility and features that provide assurance that financial reports are error free and compliant with the various requirements of each regulation.
Boyum IT Solutions is a certified and multi-awarded SAP Gold Partner, passionate about helping partners and customers reach new levels of success with software solutions that expand SAP Business One’s possibilities and functionality.
With the Boyum Pack suite of horizontal modules for system customization, dynamic Outlook integration and Produmex – best of breed manufacturing management, warehouse management and scanning solutions – there is something for everybody in Boyum’s product portfolio.
Founded in Denmark in 1997, Boyum IT has been implementing and supporting ERP Software for more than 15 years. Since the beginning, the philosophy has been to offer professional users a great and safe IT solution with high reliability and security. Boyum IT has a presence in almost 100 countries, 7000+ customers and over 140.000 users.
Our vision is to inspire companies to achieve sustainable growth and a competitive advantage. Now and in the future!
B1 Usability Package: The B1 Usability Package (B1UP) is an award-winning solution designed to enable you to customize and automate SAP Business One effortlessly, making it ready to face the most diverse scenarios and challenges.
B1UP brings a new depth of versatility to SAP Business One, ensuring a flawless user experience and giving you the competitive edge that you need to drive your organization to success.
B1 Print & Delivery: B1 Print & Delivery (B1P&D) automates the entire communication flow in SAP Business One. It enables employees to maximize their productivity by handling day-to-day repetitive communication-related tasks, such as emailing, viewing, printing, and saving documents and reports.
B1P&D also boosts team synergy by delivering customized messages through collaboration tools such as Microsoft Teams or Slack, as well as sending activities and internal messages within SAP Business One to your team members. All of this is entirely automated. Let B1 Print & Delivery take care of the work, while your team focuses on achieving their business objectives.
Build – Cloud Apps: Product design and management – Supporting product development and production departments in launching new or evolving products, to get from idea to production quickly
Produce – Cloud Apps: Shop floor management – A collaborative workflow between production management and the shop floor, for enabling production planning and understanding work done
Inspect – Cloud Apps: Quality control application – Create consistent quality testing plans to measure the success of your production, the quality of your suppliers, and discover ways to improve
Produmex Scan: Comprehensive warehouse management solution for SAP Business One that can transform your logistics processes into finely tuned operations that drive productivity and profitability in your supply chain. The solution supports multiple warehouses and operators, processing high volumes of transactions all while maintaining high performance
Produmex WMS: Produmex Scan is a robust and reliable barcode scanning solution for SAP Business One that seamlessly automates warehouse and inventory transactions. The solution supports multiple warehouse operators, processing high volumes of transactions while maintaining high performance
WiSys was founded in 2004 by Bruce Hollinger, who also founded Macola Software. His intimate knowledge of the Exact Software platform helped turn WiSys into the go-to warehouse management solution for ERP platforms. Over the course of the past 12 years, The Attivo Group has worked hand in hand with WiSys on dozens of implementations for our clients. Their development and support team often serves as a seamless extension of our own team. It is our strong relationship with the entire WiSys team that allows us to collaborate on complex problems and find creative solutions.
WiSys warehouse management software is designed to help you take control of your entire supply chain. Integrating seamlessly with ERP software solutions, WiSys is a perfect compliment to lean your manufacturing and distribution efforts. Whether it be upstream activities or downstream activities, WiSys’ full compliment of modules can save you money and help you better serve your customers.
Tipalti is a global leader in payables automation and spend management, designed to seamlessly integrate into SAP B1 and your wider tech stack. Focused on minimizing the time your finance team spends on manual payables processes, while helping to speed up your financial close, Tipalti helps teams improve cash flow visibility, while alleviating the amount of manual work your team spends on the payables process. Many customers experience a cost savings of up to 80% of their accounts payable processing costs using Tipalti!
Designed to seamlessly integrate with your ERP system, Tipalti helps ensure that your payables process fits effortlessly into your financial operations, without holding your business back from scaling to the next level. Automate the receipt of accounts payable invoices and payment of your suppliers.
Future-proof global payables operations with the ability to manage complex, mutli-entity subsidiary structures, with reporting back to your ERP system. Offer True Global Payables with the ability to transact in 196 countries and 120 currencies.
Proactively prevent fraud with detailed payee monitoring; global capabilities, deep audit trails and notes help provide your business more control, while helping you mitigate risk exposure.
Want more info about Tipalti? Download the datasheet.
Maximise your Margins with the Number 1 Inventory Platform for SME’s
The easy to use, powerful, cloud platform to help you manage your Stock, Customers & Suppliers all in one solution. Stop running your business with basic accounting and excel spreadsheets. Get an All in One cloud-software with CRM, Service, Accounting and Banking to streamline your business activities. Enterpryze is a revolutionary platform for growing SMEs looking to modernize and simplify business processes. They help SMEs by providing a fully integrated business management system (inventory, finance, sales, CRM, stock management, manufacturing, distribution, scheduling, expenses, reporting, services etc.) securely in the cloud. Enterpryze is one of the most trusted business management solutions. With thousands of users over the world. It is the perfect solution for your business to reach new growth heights.
Also, Enterpryze is completely compatible with SAP Business One, thousands of users all over the world who have connected the Enterpryze solution to their SAP Business One to extend the reach of their system, with a seamless integration.
While every company seeks to reduce expenses and improve efficiency, the logistics are often difficult for small and medium-sized businesses to streamline processes. To address this very common challenge, Attivo Group has partnered with CompuTec SA to offer the ProcessForce solution, which extends SAP Business One to handle complex manufacturing needs.
CompuTec SA has developed multiple ERP, manufacturing and warehousing integrations that boost the prolific platform that is SAP Business One. Their expert knowledge in production processes have produced functionally rich, uniform and user-friendly solutions for their clients. ProcessForce delivers complex answers to multiple challenges in the production process and is currently deployed in over 350 SMEs. It also provides product data (traceability), production process management, quality control and complaint management.
CompuTec SA became and SAP Partner in 2006 and received Gold Partner status in 2009 and is currently the most awarded SAP Partner in Central and Eastern Europe, with customers in over 60 countries on 5 continents. Attivo Group is proud to be a valued partner of CompuTec SA.
PayNation, specializes in optimizing and securing payment environments, while providing the best rates possible. Fulfill all your incoming customer payment needs with the Advanced Payment Gateway. Make payments simple with a platform that allows you to process and manage transactions – from anywhere you need, safely and securely.
PayNation created their payment technology services to provide payment processing, proprietary technology, and omni-channel payment acceptance solutions. PayNation’s platform was created to make life a little easier, with a suite of value-added payment tools to help B2B companies accept payments in a simple and secure environment. Their solutions are built to scale each growing business and device, big or small. PayNation specializes in manufacturing, distributors, wholesalers, e-commerce, and SAAS technology companies.
A whole new way to process payments, which allows merchants the ease of payment to capitalize on new payment opportunities, PayNation powers your success every step of the way.
This payment platform provides a unified solution that streamlines your processes and removes the complexity of multiple vendors.
Payment Card Industry Data Security Standards (PCI DSS) were developed to minimize fraud and improve transaction security for the payment card industry. PayNation offers intensive penetration testing and compliance with PCI DSS standards for optimum payment protection while reducing your processing costs for PCI compliance.
Consumers today facilitate commerce from multiple points of entry and interaction. PayNation ensures your business offers a multichannel approach to provide customers with a seamless shopping experience, whether you are shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store.
This platform technology is predicated on Application Programming Interfaces (APIs) to offer integration assistance, for a customized technology strategy and go-to-market payments approach.
The training component includes an online chat, email, or phone call support modules. Regular assistance includes comprehensive training materials, live weekly webinars, and personal demonstrations.
It’s simple…increase productivity and spend less time worrying about time-consuming billing or reconciliation using the many programmed payment options available through PayNation.
Providing quality job management and project management solutions for small to mid-sized businesses, Eralis Software has partnered with SAP and The Attivo Group to offer SAP-certified companion solutions for SAP Business One.
Many service-based businesses face common challenges every day, from tracking projects to staying within budget and minding every detail in between. Increase visibility and gain control of your costs, profits, and progress with Eralis Software and its many add-ons to streamline processes and much more.
Eralis Software (formerly Enterprise Software), has been an SAP Business One Partner since 2006. They have developed full-featured job costing and project management solutions to extend the power of SAP Business One. They have enabled more than 400 customers around the world with Eralis, to solve unique job costing, scheduling and reporting challenges, as well as project management, project accounting and even rental equipment requirements.
The industries Eralis Software particularly enables include Commercial Sales & Service, Industrial Service, Trade Contractors, Engineering Firms, Management Consulting Firms and Software & Technology Firms. With offices and partners throughout the world, they are a recognized leader in the field of Job Costing and Project Management for SAP Business One.
To learn more about Eralis Software and how the Eralis suite of extensions to SAP Business One can solve your job costing and project management challenges, Contact Us.
AchieveIT Solutions is a leading provider of SAP Business One based business management software. With Over 24 years in the ERP industry and helping companies worldwide organize their operations, AchieveIT provides businesses with the right softwaresolutions to support any needs and challenges of your business.
Achieve IT has been a Gold Partner of SAP Business One since 2005, and to implement and make the most of your SAP Business One software, Achieve It experts will assist you:
Achieve IT also offers innovative software products that expand SAP Business which includes Resolve and Resolve+ Mobility.Resolve is a fully integrated application suite of distribution, logistics, and warehouse management software designed to optimize freight shipping and warehouse operations.
Achieve IT has partnered with the Attivo Group to provide you with the best-in-class support services for your SAP Business One software systems. Contact us to find out how we can bring streamlined and efficient operations to your distribution business